Last Updated: August 14, 2026
I. PURCHASE POLICIES, TERMS, AND CONDITIONS.
The purchase of any Sports University products, including FlexPass™, BattlePack™, ABP™, Snapshot, Core Bundle, Elite Bundle, Ghost Bundle, Pulse Article, Spotlight Article, Feature Article, or any other products available through Sports University and/or the Sports University Training App, are subject to the following policies, terms, and conditions. Consumers are advised to carefully review these policies, terms, and conditions before making any purchase.
II. OUR REFUND POLICY.
All Sports University products and services are non-refundable and non-exchangeable.
III. OUR RETURN POLICY.
Because there are no physical items to return, Sports University has a strict no-return policy.
IV. CANCELLATION POLICY.
FLEXPASS AND BATTLE PACK™.
FlexPass™ and BattlePack™ may be canceled at any time. When canceled:
- You will lose access to the canceled product at the end of the current billing cycle.
- No future payments will be debited from your account.
- You will not be refunded any dollar amount for payments that have already been made.
- You may lose any progress, awards, and/or achievements received.
- To regain access, you must resubscribe.
OTHER PRODUCTS.
Currently, there are no other products that require cancellation.
V. AMENDMENTS.
Sports University reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase, and product or service offerings without prior notice.
VI. DELIVERY.
SUBSCRIPTIONS.
Subscription products currently include: FlexPass™ and BattlePack™. For a complete up-to-date listing of available subscriptions, visit https://sportsu.pro/enroll
If you do not gain access to FlexPass™ or BattlePack™ features within 20 minutes after purchase, email us at [email protected]. Please include your name, email, and order ID to ensure your product is delivered as soon as possible.
ADD-ONS & BUNDLES.
Add-ons: Snapshot™, ABP™, Core Bundle, Elite Bundle, Ghost Bundle, Pulse Article, Spotlight Article, Feature Article.
Add-ons are Person-to-Person Services that require real-time interaction between our users and our training team. Due to the interaction and information collection involved, delivery of these products is not guaranteed in any amount of time. However, our goal is to deliver these products as soon as possible. If you have any questions regarding the purchase of any Add-On, go to Messaging, and send a direct message to @thetrainingteam.
Bundles: Elite Bundle, Complete Bundle, and GTA.
The Bundles themselves are not delivered; instead, they combine Add-Ons to provide more favorable pricing and/or increased levels of hands-on guidance.
VII. USAGE LICENSES.
1. SUBSCRIPTIONS AND APPLICABLE ADD-ONS
The purchase of any product, except Coach Pass™ grants you, the purchaser, the non-exclusive, worldwide license to access the product(s) you have purchased by signing in to Sports University, The Sports University Training App, and any and all related websites, then, utilizing the product(s) you have purchased for personal, non-commercial use, in order to, train and develop sports-related skills and abilities in yourself and or those who legally reside in the same household as you.
THINGS YOU CAN DO WITH THIS LICENCE.
1. This license grants you, the purchaser, or anyone who legally resides in the same household as you, the right to sign in to Sports University, the Sports University Training App, and any related websites to access and utilize the virtual product(s) you have selected for personal, non-commercial use, to train and develop sports-related skills and abilities.
2. This license grants you, the purchaser, the right to gift the product(s) you have purchased to a household of your choice. Upon gifting, you understand that you, the purchaser, as well as anyone else in your household, are no longer licensed to use the product(s) you have purchased.
THINGS YOU CAN’T DO WITH THIS LICENSE.
1. You may not reproduce, copy, photograph, video, film, screenshot, share, post, distribute, upload, download, or otherwise use any content provided in any virtual product you have selected, in any way, shape, and/or form, outside of its previously stated licensed use, without the express written consent of Sports University.
2. You may not purchase any product(s), “gift” it to someone else, and keep it for yourself.
3. You may not use any product(s) you have purchased for any commercial purpose. If you would like a Commercial License for any of our products, please contact us at (254) 294-7601 or email your Commercial License Request to [email protected].
4. You may not use any product(s) you purchased to train any team, teams, group, or groups of people who reside outside of your household, even if you are not selling or otherwise profiting directly from their use. If you would like a Commercial License for any of our products, please contact us at (254) 294-7601 or email your Commercial License Request to [email protected].
NON-LICENSED USE.
If it is determined by Sports University that you, the purchaser, or anyone else, is using any product(s) you purchased outside of its licensed use, Sports University, at the sole discretion of Sports University, reserves the right to permanently and or temporarily terminate your access to the product(s) in question and or to any and all other products Sports University sees fit, immediately, and without notice. Furthermore, Sports University, at the sole discretion of Sports University, reserves the right to pursue damages, losses, and any other form of financial compensation it feels it is entitled to as a result of any non-licensed use of any of its products.
2. SPORTS UNIVERSITY CONTENT
USER LICENSE
User receives a non-exclusive royalty-free license to use, share, and monetize their Sports University content (FlexPass™, FlexFeed™, Move Posters, BattlePack™, Ignite™) across their other social media platforms.
OUR LICENSE
Sports University, its respective heirs, legal representatives, successors, and assigns retain the right to use any user-created content for its portfolio, marketing, and monetization through any media channel.
EXCLUSIVE RIGHTS (OPTIONAL)
If you want to be the sole user and monetizer of any of your content that lives on the Sports University platform, you will need to buy out our license. The reason exclusive rights are not standard is that our current product rates are designed to keep our platform affordable for every user.
VIII. COMMERCIAL USAGE LICENSE.
If you’re a Coach, Trainer, School, Team, or anyone who requires the use of products to train individuals, groups, and/or teams, please contact us at (254) 294-7601 or email a Commercial License Request to [email protected].
IX. PLATFORM CONDUCT.
Users are expected to engage with our web-based and App platforms respectfully and responsibly. This includes but is not limited to:
- Refraining from using offensive, abusive, or discriminatory language or behavior.
- Avoiding activities that disrupt the functionality or integrity of the site.
- Not engaging in unlawful, fraudulent, or harmful activities while using the website.
- Respecting the intellectual property rights of the site and other users.
Any violation of these terms may result in the termination of access or other appropriate actions. In the event that a violation results in the termination of access or any other appropriate action, you agree that you are not entitled to nor shall seek any refund, damages, or any other form of return of money or financial compensation from Sports University.
X. D1 GUARANTEE.
We stand behind our platform 100%. If your athlete meets all the requirements below and is not recruited to a Division 1 program, we’ll refund every dollar you’ve spent.
To qualify for our D1 Guarantee, the following conditions must be fully met:
*D1 Guarantee requires an active BattlePack™ + ABP™ + ≥70 FlexScore™ or active BattlePack™ + Core, Elite, or Ghost Bundle + ≥70 FlexScore™
1. Active BattlePack™
Athlete must have an active BattlePack™. The BattlePack™ cannot be past due. An active Battlepack™ that is only active because a billing grace period has been provided does not qualify for the D1 Guarantee.
2. ABP™
Athlete must have an ABP™. An ABP™ is available as a standalone add-on, or as part of our Core, Elite, or Ghost Bundle.
3. Meet or Exceed D1 Compare™
Athlete must meet or exceed the ABP™ D1 Compare™ benchmarks for their position.
4. FlexScore™ of ≥70
Athlete must possess a current FlexScore™ of ≥70.
5. Height Consideration
Athlete’s verified height must fall within ±2 inches of the D1 Compare standard for their position.
6. Weight Consideration
Athlete’s verified weight must fall within ±10 pounds of the D1 Compare standard for their position.
If all the above conditions are met and the athlete is not recruited to a Division 1 program, we will refund every dollar spent on our platform.
To begin processing your guarantee claim, direct message Sports University in the app, email us here, or call/text us at (254) 294-7601
No one else offers a guarantee like this—because no one else is built on the standards that make it possible.
XI. QUESTIONS.
If you have any questions about our Terms, Refunds, and Returns Policy, please contact us at (254) 294-7601 or email us at: [email protected].